Public and private hospitals around the world, and specifically in Latin America, have the necessity to diminish medicine costs, support their rational use and achieve patient safety. Nowadays, an important competent strategy to fulfil these goals is the implementation of different pharmaceutical services considering the characteristics and objectives of each hospital. All pharmaceutical services are connected in such a way that not only the quality, efficacy and safety of prescribed medicines are guaranteed but also their rational and correct use by physicians, nurses and patients is achieved. Efficient distribution systems, improvement of patient pharmacotherapy, clinical research trials, active pharmacovigilance, and the obligation to detect and diminish medication errors are important factors of successful patient safety.

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Feasibility and reliability of a quality indicator system for an ambulatory dispensing service

Andrea Jetzú Bautista Gómez, Maricela López Orozco, Liliana Barajas Esparza, Hermelinda de La Cruz Durán, Alejandro Chehue Romero, Isis Beatriz Bermúdez Camps, Ana María Téllez López, Laura Cristina López Vargas, María Isabel Valverde Merino, Fernando Martínez Martínez, Ivette Reyes Hernández

Article Type

Original Research


This article aims to determine the feasibility and reliability of a quality indicator system for a drug dispensing service for paediatric outpatients in two Mexican hospitals.

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