Development of a measure of prescriber satisfaction with academic detailing: the PSAD

Article Details

Authors
Andrea L Monteiro, Mary Smart, Christopher D Saffore, Todd A Lee, Sarette T Tilton, Michael A Fischer, A Simon Pickard

Article Type
Original Research

DOI
10.7573/dic.2021-9-7

Related Articles

Article Page

Abstract

Introduction: Academic detailing (AD) is an educational outreach strategy to provide clinicians with current evidence-based information, which has been shown to change prescribing behaviours. The overall effectiveness of AD interventions is associated with prescriber satisfaction; however, most approaches use single items or nonvalidated measures. This study aims to develop and validate an instrument to assess prescriber satisfaction with AD interventions.

Methods: A group of candidate items was generated and refined based on constructs identified through a literature review and in consultation with an expert panel. The initial instrument was piloted with 183 primary care providers who participated in an AD intervention on opioid-related pain management. To support the validity and reliability of the measure, psychometric properties were examined.

Results: Ten candidate items were developed based on the following themes: acceptability, feasibility of implementation, usefulness, perception of efficacy, overall satisfaction, willingness to repeat and willingness to change. One item related to willingness to change did not contribute to assessing an individual’s ability and lowered the measure’s internal consistency and was therefore dropped.

Conclusion: Results supported the validity and reliability of a refined 9-item measure of Provider Satisfaction with Academic Detailing (the PSAD). This measure should be considered for broad use across educational outreach programmes as a standardized measure to assess provider satisfaction and provide continuous quality improvement.

Keywords: academic detailing, instrument development, prescriber satisfaction, psychometric, validity.

Citation: Monteiro AL, Smart M, Saffore CD, Lee TA, Tilton ST, Fischer MA, Pickard AS. Development of a measure of prescriber satisfaction with academic detailing: the PSAD. Drugs Context. 2022;11:2021-9-7. https://doi.org/10.7573/dic.2021-9-7

Contributions: ALM is the lead author. All authors took part in writing the manuscript and approval of the final draft. All named authors meet the International Committee of Medical Journal Editors (ICMJE) criteria for authorship for this article, take responsibility for the integrity of the work as a whole and have given their approval for this version to be published.

Disclosure and potential conflicts of interest: Dr Fischer has consulted for Alosha Health. The remaining authors declare that they have no conflicts of interest relevant to this manuscript. The views expressed in this manuscript are those of the authors and do not necessarily represent the views of those acknowledged or funding sources. MAF is a clinical consultant for Alosa Health, a health education non-profit that provides academic detailing services. The International Committee of Medical Journal Editors (ICMJE) Potential Conflicts of Interests form for the authors is available for download at: https://www.drugsincontext.com/wp-content/uploads/2021/12/dic.2021-9-7-COI.pdf

Acknowledgements: Academic Detailers from University of Illinois at Chicago College of Pharmacy: Victoria Kulbokas, Esther Lee, Shannon Menard, Ammarah Nadeem, Dayna Redini, Aleksandra Ruseva, Sarette T Tilton, Nevena Varagic. AMITA Health: Darin Jordan, MD; Ankur Dave, MD; Reinhold Llerena, MD. Illinois Prescription Monitoring Program: Craig Berberet; Stan Murzynski; Ed Dowllar; Sarah Pointer, PharmD; Andrew Hollo. Expert panel: David Liebowitz, MD; Scott Glaser, MD; Chris Herndon, PharmD; and Julie Adkins DNP.

Funding declaration: All phases of this study were supported by the Centers for Disease Control and Prevention: Prevention for States (PfS) via the Illinois Department of Human Services and Illinois Prescription Monitoring Program provided support for the academic detailing component of this study (Grant#: 49I1099M40).

Copyright: Copyright © 2022 Monteiro AL, Smart M, Saffore CD, Lee TA, Tilton ST, Fischer MA, Pickard AS. Published by Drugs in Context under Creative Commons License Deed CC BY NC ND 4.0 which allows anyone to copy, distribute and transmit the article provided it is properly attributed in the manner specified below. No commercial use without permission.

Correct attribution: Copyright © 2022 Monteiro AL, Smart M, Saffore CD, Lee TA, Tilton ST, Fischer MA, Pickard AS. https://doi.org/10.7573/dic.2021-9-7. Published by Drugs in Context under Creative Commons License Deed CC BY NC ND 4.0.

Article URL: https://www.drugsincontext.com/development-of-a-measure-of-prescriber-satisfaction-with-academic-detailing-the-psad

Correspondence: A Simon Pickard, Professor, Department of Pharmacy Systems, Outcomes and Policy, College of Pharmacy, University of Illinois at Chicago, 833 South Wood St, M/C 886, Chicago, IL 60612, USA. Email: pickard1@uic.edu

Provenance: Invited; externally peer reviewed.

Submitted: 25 September 2021; Accepted: 2 December 2021; Publication date: 13 January 2022.

Drugs in Context is published by BioExcel Publishing Ltd. Registered office: Plaza Building, Lee High Road, London, England, SE13 5PT.

BioExcel Publishing Limited is registered in England Number 10038393. VAT GB 252 7720 07.

For all manuscript and submissions enquiries, contact the Editorial office editorial@drugsincontext.com

For all permissions, rights and reprints, contact David Hughes david.hughes@bioexcelpublishing.com

Download free full text PDF